Point of Sale Support, When you need it

Our services.

  • POS Installations

    Whether you’re opening a new location or upgrading your current system, we provide complete POS installations. From terminals and printers to KDS screens, handhelds, and cash drawers, we set everything up cleanly, test it thoroughly, and make sure your team is ready to go from day one.

  • Troubleshooting & Repairs

    When your system isn’t working, every minute counts. We handle printer issues, handheld pairing, device swaps, and network problems quickly and professionally. Our goal: less downtime, fewer headaches, and a system you can rely on.

  • Network & Optimization

    A strong POS system depends on a strong network. We fine-tune Wi-Fi, improve router and access point placement, organize and clean up cabling, and ensure your devices stay connected when you need them most.

  • Training & Support

    Your POS is only as effective as the people using it. We provide clear, hands-on training for staff and managers—covering order flow, KDS routing, and daily best practices. We also offer ongoing support options, including scheduled service visits, emergency callouts, and remote guidance.

  • Menu Set up & Support

    Your menu is the heart of your POS system, and we make sure it’s built for speed and accuracy. Our full-service setup covers item creation, categories, modifiers, pricing, and routing—so orders flow exactly how your restaurant operates. With a streamlined design and thoughtful modifier flows, your staff can ring in orders quickly, reduce mistakes, and give guests a smoother dining experience. We also provide ongoing menu support to keep things updated as your business grows.

  • Instant Text Support

    Keep your restaurant running smoothly with direct access to a technician right from your phone. Our Text Line Support gives you fast answers to common issues like printers dropping offline, terminals freezing, or handhelds not syncing—without the wait of a call center. It’s like having a trusted POS expert in your back pocket, ready to troubleshoot, guide, and keep your system moving. And if something bigger comes up, we’ll escalate it seamlessly into remote or onsite support with priority handling.